How to get help
WineRoutes support can help with account access, broken routes, event issues, reviews, and production bugs.
When you contact support, include what you were trying to do, which screen you were on, and any message shown in the app.
Support
Support
Help, contact details, and the quickest way to report a problem with WineRoutes.
Contact details
Support email: support@wineroutes.wine
Admin and publication requests: admin@wineroutes.wine
Response target: within two business days for general issues, faster for account lockouts and severe production incidents.
Additional note
For urgent account or privacy issues, include your email address and device platform so the team can help faster.